FAQ
Questions? Answers.
Everything you need to know about booking and working with Regal Refresh LLC.
What areas do you serve?
We serve homeowners and businesses within a 30-mile radius of our office. Contact us if you're unsure whether your location is covered.
Do I need to be home during the cleaning?
Not at all. Many clients provide entry instructions or a lockbox code. You can be home, at work, or running errands while we clean.
Are your cleaning products safe for kids and pets?
Yes. Our standard products are eco-friendly, non-toxic, and safe for children and pets. We also offer a fully green add-on for extra-sensitive spaces.
How do you set your pricing?
Pricing is based on the size of your space, the type of service, and any add-ons. We provide a free, no-pressure quote before you book.
Can I schedule a recurring cleaning?
Absolutely. We offer weekly, bi-weekly, and monthly recurring plans, each with a consistent team and discounted rates.
What if something is missed during the visit?
Your satisfaction matters. If anything is missed, let us know within 24 hours and we'll return to make it right at no extra charge.
Do you bring your own supplies and equipment?
Yes. Our team arrives fully equipped with professional supplies and equipment. If you prefer us to use your own products, just let us know.
How do I book a cleaning?
The easiest way is to fill out our contact form or give us a call. We'll confirm your date, service, and any special requests in advance.